Foodhub’s Latest Features: Enhancing Your Efficiency and Customer Experience

The cold months may have lingered, but at Foodhub for Business, we haven’t slowed down. While winter brought frosty mornings and long evenings, our teams stayed focused on one thing—making sure your business runs smoother, faster, and smarter. Our recent product enhancements are designed to empower restaurants, takeaways, and cafés with the tools they need to save time, reduce costs, and deliver an exceptional customer experience.

In this blog, we’ll take a closer look at some of the newest updates on the Foodhub platform and how they’re set to make your day-to-day operations easier and more efficient than ever before.

A brand-new menu experience

Your menu is your front line—it’s the first thing your customers see and interact with. That’s why we’ve completely revamped our Menu Module, giving you more control with a streamlined, user-friendly interface.

With this new update, you can now edit your menu directly through our My Business Hub without needing additional support. Whether you're adding a new dish, changing prices, or running a limited-time special, the updated Menu Module lets you do it effortlessly. Designed for ease of use, it eliminates complexity, allowing you to focus more on food and less on configuration.

Smarter, sharper reports

Understanding how your business is performing should be simple and straightforward. Our Reports Revamp brings you just that—complete insights into every aspect of your orders.

You now have access to a wide range of newly introduced reports, offering valuable details on order status, tax breakdowns, tips, and other key metrics. This helps you monitor business trends, make data-driven decisions, and track customer behaviour with greater clarity.

These reports are designed to be visual and easy to navigate, so you spend less time analysing and more time acting on the insights.

Tap2Pay: Payments made effortless

Modern customers expect convenience—and with our new Tap2Pay feature, that’s exactly what they get. By enabling seamless payments through NFC-supported mobile devices, we’re making checkout quicker and smoother.

NFC, or Near Field Communication, allows two devices to exchange data when placed close to each other. This means customers can pay simply by tapping their phone or card against the terminal—no pin, no fuss.

We’ve also integrated our platform with the Nano payment device, offering fast, secure, and reliable transaction capabilities. Whether you’re managing takeaways, deliveries, or dine-in services, Tap to Pay keeps the experience fluid.

Pay Later: Flexibility for your business

Our new Pay Later Option is built with flexibility in mind. It gives you the ability to defer payment collection from customers while keeping your cash flow in check.

This is particularly useful for managing loyal customers or corporate accounts where deferred payments are standard practice. With Pay Later, you can track credit use, send reminders, and manage accounts efficiently without disrupting service or operations.

Split payment made easy

Today’s customers want payment flexibility, and we’ve delivered just that with our Split Payment feature. Whether your customer wants to divide the bill between friends or use multiple payment methods (e.g., cash and card), this update has it covered.

Split Payment is now available for both Offline Ordering and Table Ordering, making it a versatile feature that works for all kinds of service models. It’s another way to improve customer satisfaction while streamlining your payment processes.

Powerful third-party integrations

Our platform now supports seamless Integrations with third-party services such as delivery partners and POS systems.

This means you can connect your Foodhub platform to other services you already use, reducing the need for manual entry and avoiding double-handling. Whether you’re syncing delivery updates or inventory data, these integrations save time and minimise errors, helping your team stay efficient.

Label Printer compatibility

For busy kitchens, every second counts. Our POS device is now compatible with label printers, allowing item-level details to be printed for kitchen use.

This is a small change with a big impact—by labelling each dish clearly, you reduce mistakes, improve order accuracy, and speed up preparation. Your kitchen team will thank you.

Run effective email campaigns

Marketing your offers just got easier. Our new Email Campaign module allows you to create, schedule, and send professional marketing emails in minutes.

Choose from a range of pre-defined, event-based templates that align with key dates or promotions. Highlight new dishes, announce discounts, or encourage repeat visits—all from one place. It’s an efficient way to keep customers engaged and coming back for more.

Manage refunds with ease

Mistakes happen, but handling them shouldn’t be a hassle. Our Partial Refund feature lets you refund part of an order without cancelling the whole thing.

This is particularly useful for situations like missing items or incorrect dishes. Rather than issuing a full refund or jumping through hoops, you can now resolve issues quickly and fairly—keeping customers happy while maintaining your revenue.

Introducing AI-powered dispatch

Delivery efficiency is key in the food business. That’s why we’ve added a cutting-edge Dispatch Screen that includes Order Grouping with AI.

Using the Google API, our system automatically groups orders based on completion time windows and available drivers. This optimises delivery routes and ensures orders are dispatched in the most efficient way possible. The result? Faster deliveries, happier customers, and reduced fuel costs.

What’s next? More features on the horizon

We’re not stopping here. In fact, we’re already working on a specialist restaurant module with enhanced features for in-store dining, designed to provide an even richer experience for customers and easier operations for you.

At Foodhub, we’re committed to innovation. Every update is made with your business in mind, and we’re always eager to hear from you. Got an idea for a new feature? Reach out—we’re listening.

Final thoughts

With these updates, Foodhub continues to lead the way in empowering food businesses with smart technology. From payments and reports to dispatch and marketing, every enhancement is built to simplify your operations and improve your customer experience.

As always, our support team is here to help you get the most out of these features. If you’d like more information or a walkthrough, don’t hesitate to get in touch. Here’s to a more efficient, more connected, and more profitable year ahead—powered by Foodhub.